“As a heavily regulated industry it’s massively valuable to have our data correct and in one place. Having these procedures, documents, controls and workflow accessible in one place”

David Rhydderch, Chief Operations Office, JO Hambro Capital Management

ECM can help you respond to market pressures

A combination of increasing client expectation, tightening regulations and  market conditions is putting ever more pressure on the banking and financial services industries.

Client expectations mean that services have to be delivered more efficiently. Tightening regulations put pressure on compliance managers, and market conditions mean that institutions need to manage these pressures with a strict eye on cost. Technology in general, and Enterprise Content Management in particular, have an important role to play in achieving this.

Respond to regulation and manage risk

Banks and other financial institutions increasingly accept the benefits of compliance but need to find cost effective ways to respond to regulatory requirements. Enterprise Content Management systems can help you by providing a single source of data and information, in place of disparate and siloed business applications. Structured and unstructured content and client data is formally stored in a single, managed location and automated workflows ensure that policies are adhered to.

In our experience, such systems often replace unmanageable paper-based processes – tighter information and data management, reduces the risk of error and make processes far easier to audit. By adopting an organisation-wide content management strategy, you can minimise operational risk and enforce standards for storing and managing data.

Increase productivity

ECM systems help you to streamline and automate business processes. You can control how information is shared across the business and with clients. You can also integrate processes across front, middle and back office. By doing this you can reduce operational costs and increase productivity without increasing headcount.

Measure performance

Moving information beyond simple capture and storage can help you become more responsive and more effective. Real time access to quantitative and actionable data from business systems can give you an insight into performance as well as the information and agility you need to seize new opportunities. You can use this business intelligence to help reduce costs, retain existing accounts and grow new accounts and revenues.